Degradation of service

2022-09-06T10:45:12+02:00

Sep 6, 10:45 CEST
Resolved - After more time than initially expected, all delayed data have been processed and we're now back to normality again.

Aug 31, 15:40 CEST
Update - We're actively monitoring the system. We shipped another fix to further speedup catching up with the events. It still may take up to ~48h to fully catch up with all the accumulated data to process.
Only a limited number of customers are potentially affected.

Aug 26, 13:03 CEST
Update - We're actively monitoring the system. It still may take up to ~48h to fully catch up with all the accumulated data to process. We're also currently working on other fixes to speed up the process. Only a limited number of customers are potentially affected.

Aug 25, 18:33 CEST
Update - The fix is working as expected and we continue to actively monitoring the system. It may take up to ~48h to fully catch up with all the accumulated data to process. Only a limited number of customers are potentially affected.

Aug 25, 16:11 CEST
Update - The fix is behaving as expected. We're catching up with delayed events.

Aug 25, 12:35 CEST
Monitoring - We've released a fix for the issue. We're actively monitoring the situation.

Aug 25, 12:23 CEST
Identified - We identified a delay in the data synchronization. Some customers might be affected.